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Ethics Experts | Ep. 86 Alexander Hall

Gio Gallo welcomes Alexander Hall, founder of Dispute Defense Consulting and board advisor of #UNLV’s customer experience program, to the show! In this episode, Gio and Alexander chat about his experience working in fraud prevention, finding a balance between establishing a positive customer experience and reducing the risk of fraud, how good-hearted consumers commit ‘friendly fraud,’ and so much more!

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