Insurance Services Compliance Case Study
A risk assessment team initiated a compliance review after seeing headlines about a similar insurer. While they had adopted a well-known global provider in the ethics & compliance space, the solution was overly generic for insurance-specific risks, poorly implemented, too expensive, and so poorly supported their compliance team got buried in administrative work rather that kept them from focusing on protecting their company and their members.
Ethico was able to transfer their existing reporting channels (toll free numbers, etc.), build automated workflows into their issue management system, and advise the risk and compliance teams on important benchmarks and practices. Over a few short months, they smoothly implemented a strategic compliance improvement plan with thoughtful guidance and the bandwidth gained from abandoning a care-less vendor. Now, executives and direct compliance leaders have more confidence they are doing what they should protect the trust of their members and stewarding the future of their network.