Digital and mobile ethics reporting that meets employees where they are
Not everyone wants to make a phone call. Ethico's digital intake options—web forms, mobile reporting, SMS, QR codes—capture reports however employees prefer to share them. Magic link access eliminates friction. Every channel feeds the same MyCM platform for unified investigation and analytics.
Friction-Free Reporting
Multiple channels, one platform. Every channel feeds MyCM for consistent case handling.
Web Intake Forms
- Configurable by report category
- Branching logic for relevant questions
- File upload for supporting evidence
- Anonymous or identified options
Mobile-Optimized
- Responsive design for any device
- Native mobile experience
- Report from anywhere, anytime
Text-to-Report / SMS
- Simple SMS-based reporting
- Guided conversation flow
- Ideal for frontline workers
QR Codes
- Place in break rooms, restrooms, common areas
- Scan to access reporting portal
- Track engagement by location
Magic Link Access
No accounts, no friction.
The Problem
Traditional portals require account creation, password management, email verification. Every step loses potential reporters.
Magic Links
One-click access via email. No account needed. Secure, authenticated, frictionless.
The Result
Higher report rates because the barrier to reporting is virtually eliminated.
Anonymous Two-Way Communication
Stay connected without revealing identity.
Anonymous Relay
- Reporters receive unique identifier
- Organization can ask follow-up questions
- Reporter can respond without identification
- Maintained throughout investigation
Status Updates
- Reporter can check case status
- Receive notification of resolution
- Builds trust in the process
Integration with MyCM
All channels feed the same platform. No matter how someone reports—phone, web, mobile, SMS—the case lands in MyCM for consistent handling.
What's Included
| Channel | Features |
|---|---|
| Web Forms | Configurable, branching logic, file upload |
| Mobile | Responsive, native experience |
| SMS/Text | Guided conversation, frontline-friendly |
| QR Codes | Location-based access |
| Magic Links | Frictionless authentication |
| Anonymous Relay | Two-way communication |
| Multilingual | 200+ languages supported |
How Omnichannel Intake Works
Every channel feeds the same platform.
| Channel | How It Works | Reports To |
|---|---|---|
| Web Form | Employee visits reporting portal, completes category-specific form | MyCM case queue |
| Mobile | Same portal, optimized for phone/tablet | MyCM case queue |
| SMS/Text | Employee texts dedicated number, guided conversation | MyCM case queue |
| QR Code | Scan code, opens reporting portal | MyCM case queue |
| Magic Link | Email link for frictionless access | MyCM case queue |
| Phone Hotline | Live Risk Specialist intake | MyCM case queue |
All channels unified. One investigator queue. One analytics platform. One audit trail.
"Adding digital channels increased our report volume by 35%—employees who wouldn't make a phone call were willing to complete a web form. The magic link made it almost too easy, which is exactly what we wanted."
Implementation Timeline
Digital channels operational in 2-4 weeks.
| Phase | Timeline | What Happens |
|---|---|---|
| Discovery | Week 1 | Channel priorities, form requirements, branding |
| Configuration | Week 1-2 | Form design, category mapping, routing rules |
| Portal Setup | Week 1-2 | Web portal deployment, QR code generation |
| Integration | Week 2 | MyCM connection, two-way communication setup |
| Testing | Week 2 | End-to-end testing across channels |
| Go-Live | Week 2-4 | Launch with employee communication support |
What Happens Next
See Omnichannel Options
30-minute demo showing web forms, mobile experience, magic links, and QR codes in action.
Define Your Channels
Decide which channels to launch initially. Most organizations start with web/mobile and add SMS later.
Configure Your Forms
Work with our team to design category-specific forms with appropriate branching logic.
Go Live
Digital channels operational in 2-4 weeks, feeding the same MyCM platform as your hotline.
Frequently Asked Questions
Complete your intake coverage
Combine digital channels with Ethico's hotline for comprehensive reporting options. Meet employees where they are with the channels they prefer.
See Mobile & Digital Intake DemoSee web forms, mobile, magic links, and QR codes in one demo.